Account Details –

GSK ORDERS ARE NOW EDI PLEASE DO NOT PROCESS

If you get any directly from the end user please check they are not already on or query with E-Biz

• Account manager – STEVE STOPFORTH
• Master/Sub – 61565801
• Subs - GSK Subs - GLAXOSMITHKLINE CONSUMER HEALTHCARE (UK) TRADING LIMITED
• GSK Subs - GLAXO OPERATIONS UK LIMITED GLAXOSMITHKLINE PLC
• GSK Subs - GLAXOSMITHKLINE RESEARCH & DEV LTD
• GSK Subs - GLAXOSMITHKLINE UK LTD
• GSK Subs - GLAXOSMITHKLINE SERVICES
• GSK Subs - VIIV HEALTHCARE LTD
• GSK Subs - SMITHKLINE BEECHAM LIMITED GLAXOSMITHKLINE PLC
• Payer – 61565801
• EDI - Yes
• Credit Controller – Emily Smith
• Main Customer Contact – Account Manager

Ordering Requirements –

• Price match – Place if lower - If higher place rest of the order minus discrepancy line and advise customer of the SAP price
• Alternatives – Consult the Acc Man if near identical
• Locate By – Postcode
• SAP order type – C
• Zendesk Orders – Yes
• Phone Orders – No
• Webshop Orders – No
• PO Flip – No
• Sites – No
• OCR – No
• Specials – Yes
• Webshop Logins – No
• Product Allowed list? – Yes
• CSP's – No

Useful information

• Bill payer needs to be checked as there can be several accounts all with different bill payers. The key is to make sure bill payer matches delivery address.
• Check address for furniture before placing.
• A lot of home addresses due to covid so need telephone number
• The customer must be informed of any backorders or discontinued items.
• If you are unable to place an order as you are awaiting contact details, please escalate to steven.stopforth@lyreco.com if you haven’t received a reply after 24 hours
• These are the account numbers that have been created for GSK orders with the KA11 postcode, their PO’s should reference one of the CAC reference numbers below.

Example of an order