Akari Care
Contents
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Account details
| Account manager | Andrew Brown / NIAMH HETHERINGTON |
| Master account number | 61942019 - Account list attached |
| Main customer contact details | Roseanna Duckworth roseanna.duckworth@akaricare.co.uk 07743937967 |
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Ordering
SAP order type - C
Approved ordering methods:
| Emailed Orders | Yes with PO on official order. Will move to direct injection asap |
| Phone Orders | No |
| Webshop Orders | No |
| EDI | No |
| Sites | No |
| OCR | No |
| Punchout | Yes |
| Price match | Yes |
| Uses' CAC's | No |
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Products
| Alternatives | Never provide an alternative without talking to the customer |
| Specials | Yes |
| Restricted products list? | YES ALLOWED LISIT FOR CONSUMABLES ONLY, NO GOP |
| CSP's | YES – WILL PROVIDE ONCE SET UP |
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Deliveries
| Set delivery dates | SET WEEKLY DELIVERY PER ACCOUNT |
| Delivery requirements | SET DAY, NO FEDEX ROUTES AND NO PALLETS TO BE LEFT ON DELIVERY |
| Delivery timeframe | SET WEEKLY DAY |
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Webshop
| Webshop logins allowed | No |
| Access to basket allowed | No |
| Set passwords | N/A |
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Useful information
Akari are going live 15th February. We have 35 homes that place 1 order per week, orders will look like the attached. We are planning to go direct injection and Dave Wilton is working with Proactis on this but won’t be done in time for the launch.
Service is the reason they are moving from current supplier around deliveries so we want to give the account launch the best impression.
Example of an order
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