Account Details –

• Account manager – Vicki Ofmanska
• Master/Sub – 61085164
• Subs - Signet Sub - H SAMUEL
• Signet Sub - ERNEST JONES
• Payer – 61085552
• EDI - No
• Credit Controller – Liz Paul
• Main Customer Contact – Thomas.Sheldon@signetjewelers.com

Ordering Requirements –

• Price match – Place if lower - If higher place rest of the order minus discrepancy line and advise customer of the SAP price
• Alternatives – Consult the Acc Man if near identical
• Locate By – Postcode
• SAP order type – D
• Zendesk Orders – Yes
• Phone Orders – No
• Webshop Orders – Yes
• PO Flip – No
• Sites – No
• OCR – No
• Specials – Yes
• Webshop Logins – Yes
• Product Allowed list? – Yes
• CSP's – Yes

Useful information

• Landing on webshop shows out of stock and LTS items, should they have any issues they need to email support@signet.co.uk
• Allowed lists at master and sub level.
• Most cases the customer should be going to their Logistics team before ourselves.
• 82.313.416 - PK6 HS DOUBLE WEDDING RING BOX F/SIGNET, there is a new alternate code to use is 82.719.863, which is the same item but in packs of 2.
• CSP List attached in the Help Centre (Bottom Left).

Backorders

The below products will not show an accurate restock date in MD04. Please check the Signet Back Order Report.xlsx for an accurate date.