Account Details –

• Account manager – Liann Thomson
• Master/Sub – 60176955
• Subs -
• Payer – 60176955
• EDI - No
• Credit Controller – Nicky Billingham
• Main Customer Contact – nigel.smart@nhs.net

Ordering Requirements –

• Price match – Hard Price Match Any Discrepancy do not place. Contact Customer and Acc Man
• Alternatives – Order if near identical and can price match - If not advise the customer of the alternative and SAP price
• Locate By – Postcode
• SAP order type – C
• Zendesk Orders – Yes
• Phone Orders – No
• Webshop Orders – No
• PO Flip – No
• Sites – No
• OCR – No
• Specials – Yes
• Webshop Logins – Yes
• Product Allowed list? – Yes
• CSP's – No

Useful information

• Alter the sap address so it matches the delivery address on the order, this may stop orders going to wrong place.
• Any order issues send an email over to ghn-tr.Procurement1mailbox@nhs.net
• Gloucester NHS have a Static Catalogue, this must match the Lyreco CMC exactly or there will be price and pack size mismatches that will throw up invoicing issues.

Example of an order