Please check if the automated e-mail has been filtered into your spam or junk mailbox. Depending on your system, the automatically generated e-mail can even be blocked by high security settings.

If you are still unable to locate the e-mail, you may wish to retry the password reset form, via the links below:

UK Webshop:

https://www.lyreco.com/webshop/ENEN/forgotPasswordRewoked?lc=ENEN

Irish Webshop:

https://www.lyreco.com/webshop/ENIR/forgotPasswordRewoked?lc=ENIR

Alternatively you can contact Customer Care via the following:

• Via phone:
  • UK - call us on 08000 85 85 85*
  • Ireland - 1800 88 22 76*
• Via email:
  • Send your request to CustomerCare.WISE@lyreco.com 

*Please have your order number or account number to hand for faster processing