When will my items be collected?

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Can I return empty cartridges, toners or batteries?
Can I return items myself?
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I am not happy with my product
I have received the wrong item, what should I do?
What is Lyreco's return policy?
When will my items be collected?
Will the delivery charge be refunded if I return my whole order?

27 November 2020 10:43

Our drivers will collect your items in their original, unopened and undamaged packaging within 5 working days.

Please note, the Lyreco driver reserves the right to refuse returns should they not be in their original packaging when it has been stated they are (unless item is faulty or damaged).

If your return relates to furniture that has come direct from our suppliers, the return will be collected by a designated carrier.

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